Privacy Policy

1. Who we are

Controller: Magnumaticks Ltd.

Address: 90 Tycos Dr, Toronto, ON M6B 1V9, Canada
Phone: +1 416-963-2486
Email: privacy@magnumaticks.com
DPO: dpo@magnumaticks.com

2. Scope

This Policy explains how we collect, use, disclose, and protect personal data when you visit magnumaticks.com, use our analytics and related services, or communicate with us.

3. Data we process

Usage and device data: IP, user-agent, pages viewed, timestamps, referrers.
Cookie identifiers and similar technologies.
Account data: name, email, company, role.

Transaction data: billing name, address, partial payment info via PCI-DSS processors.
Support data: messages, attachments, call notes.
Marketing preferences: consents, unsubscribes.

4. Purposes and legal bases

Purpose	Examples	Legal basis (GDPR)
Service delivery	Provide analytics, accounts, billing	Art. 6(1)(b) contract
Improvement and security	Debug, prevent fraud, ensure availability	Art. 6(1)(f) legitimate interests
Marketing	Newsletters, product updates	Art. 6(1)(a) consent; Art. 6(1)(f) for B2B where allowed
Compliance	Tax, accounting, legal requests	Art. 6(1)(c) legal obligation

5. Sharing

We share data with:

Hosting, analytics, communications, and payment vendors under data processing agreements.
Professional advisers and authorities where required by law.
Successors in case of merger or acquisition, with prior notice where required.

We do not sell personal data.

6. International transfers

If data leaves your country, we use safeguards such as Standard Contractual Clauses and risk assessments. Copies available on request.

7. Retention

We keep data only as long as necessary for the purposes above, then delete or irreversibly anonymize it. Typical retention: account data for the life of the account + 6 years; logs up to 12 months unless needed for security.

8. Your rights (GDPR/UK GDPR)

Access, rectification, erasure.
Restriction and objection to processing.
Data portability.
Withdraw consent at any time without affecting prior processing.
Complaint to your supervisory authority.

Submit requests to privacy@magnumaticks.com. We verify identity before responding.

9. Children

Our services are not directed to children under 16. We delete such data if discovered.

10. Security

We apply administrative, technical, and organizational measures appropriate to risk, including encryption in transit, access controls, and logging.

11. Cookies Policy

We use cookies and similar technologies.

Type	Examples	Retention
Strictly necessary	Session ID, consent status	Session to 12 months
Performance	Aggregated analytics	Up to 12 months
Functionality	Language, preferences	Up to 12 months
Marketing	Campaign attribution	Up to 12 months

Consent

Where required, we display a cookie banner to obtain consent before setting non-essential cookies.

Managing cookies

You can disable cookies via browser settings. Blocking some cookies may affect functionality.

12. Third-party services

Our site may include links or SDKs from third parties. Their privacy practices apply to their services.

13. Changes

We may update this Policy. Material changes will be announced on this page with a new “Effective date”.